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Data deletion instructions

Workspace owners can download a privacy-safe export from Settings, then request workspace deletion through ConversationArc Support. Include the workspace slug and the account email, but never send a password, API key, OAuth token, or private message content. An authorized operator verifies ownership and schedules recoverable deletion, which quarantines the workspace for a minimum seven-day recovery window. When the purge is due, the operator verifies provider shutdown before permanently purging eligible workspace data and confirms completion. A legal hold can delay the purge. Individual recipients can also request deletion of eligible records through Support.

Effective August 11, 2026. Policy version 2026-08-11-v2.

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